Atlas CirrusThe same five questions, answered day and night.
A front desk assistant answers common questions on your website and by text (hours, directions, prices, what to bring), takes messages, and hands anything real to your team.
Why it matters
Your front desk answers “Are you open Saturday?” and “Where do I park?” all day long. Those questions deserve a quick answer, but not your team’s full attention. Let the assistant handle the repeats and pass along the conversations that need a person.
How the front desk assistant works
We collect your answers
Hours, services, prices you’re happy to share, parking, policies, the questions you hear most.
The assistant goes live
On your website chat and, where set up, by text. It sounds like your business and stays on topic.
People get handed to people
Anything it’s unsure about, or anything personal, goes straight to your team with the conversation so far.
Clinics and service businesses need different things
For clinics, the assistant sticks to office questions and never gives medical advice. It doesn’t ask for health details and points people to call or book for anything clinical.
For home services, it can answer service-area and pricing questions, collect the job details and offer the next opening, so you wake up to a list of real leads.
What’s included
- Website chat in your colors
- Answers written and approved by you
- Hand-off to your team by email, text or chat
- Message taking after hours
- Monthly review of what people asked, and updates
- Founding clients get 30-50% off the first few months in exchange for a testimonial.
We handle your business’s texting registration with the phone carriers as part of setup. It usually takes 1-3 weeks before texts can go out.
Price: this is included in the Pro plan at $700/mo. One-time setup is $500-1,500. Founding clients get 30-50% off the first few months in exchange for a testimonial. Pricing details.
A conversation might go
Do you take walk-ins on Saturday?
We’re open Saturday 8 to noon and take walk-ins until 11:30. Want me to save you a spot for 9 am?
Works with what you have
Any website, plus your email and phone. Texting is added once the business texting registration is approved.
Front desk assistant: common questions
What’s the difference between an answering service and this?
How much does a virtual receptionist cost?
Will it make things up?
Can it book appointments?
Does it replace my receptionist?
Is it safe for a medical office?
What are the five questions you answer every day?
Bring them to a free 15-minute call and we will show you how the assistant would answer them, in your words.