Review requests

Happy customers, asked at just the right moment.

Review requests send a short thank-you a little while after a visit or job, with a one-tap link to your Google review page.

Book a free 15-minute call See pricing

Why it matters

Your best customers mean to leave a review. They just forget by the time they’re back in the car. A friendly note at the right moment, with the link already open, turns good intentions into reviews, and reviews are a big part of how people (and their phones) pick a local business.

How it works

How review requests work

A visit or job wraps up
We use your calendar, invoices or a simple “done” button to know when.
A thank-you goes out
A short, personal note a couple of hours later, with your Google review link.
Gentle, once
One friendly reminder if they haven’t clicked, then we stop. Nobody gets nagged.

Clinics and service businesses need different things

For clinics

For clinics, the message never mentions treatment, and we remind you not to confirm someone is a patient when you reply to reviews. We help you write HIPAA-mindful reply templates too.

For trades & home services

For contractors, the request can go out after the final invoice is paid, so it lands when the customer is happiest, and can include a photo of the finished work.

What you get

What’s included

Your Google review link set up correctly
Thank-you wording in your voice
One polite follow-up, then it stops
A monthly note on how many requests went out
Optional reply templates for the reviews you get
Founding clients get 30-50% off the first few months in exchange for a testimonial.

We handle your business’s texting registration with the phone carriers as part of setup. It usually takes 1-3 weeks before texts can go out.

Price: this is included in the Growth plan at $400/mo. One-time setup is $500-1,500. Founding clients get 30-50% off the first few months in exchange for a testimonial. Pricing details.

Sample text from Island Paws Grooming

A request might read

Thanks for choosing Island Paws Grooming today! If Buddy’s new look made you smile, would you share a quick review? It really helps a small shop like ours: [link]

Reply STOP to opt out.

Works with what you have

Google Business Profile, plus Facebook or Yelp if you want. It can be triggered by your calendar, invoicing tool, point of sale or a quick tap from your phone.

Good questions

Review requests: common questions

How do I get more Google reviews for my business?

Ask every customer, at the right moment, with the link ready to tap. Doing that consistently matters more than anything else, and that’s exactly what this fix automates.

Is it OK to only ask happy customers?

No. Google doesn’t allow “review gating,” where only happy customers are steered to Google. We ask everyone the same way, which keeps your profile safe.

Can I offer a discount for reviews?

Google doesn’t allow incentives for reviews, so we don’t set that up. A sincere thank-you works well on its own.

Should the ask go by text or email?

Text usually gets noticed sooner, but we can do either or both. Texts only go to people who gave you their number for your business, and STOP is always honored.

What about bad reviews?

You’ll get the occasional one, and that’s normal. We help you reply calmly and professionally, and a steady flow of honest reviews keeps one bad day in perspective.

How soon after the visit does the request go out?

You choose. A couple of hours after works for most businesses; for a big project, the day after the final walkthrough.

Other fixes

Missed-call text-back Appointment reminders Online booking Follow-ups & quote chasing Front desk assistant Paperwork & intake For clinics

Where we set this up

Bradenton Sarasota Lakewood Ranch St. Pete Parrish Palmetto All areas

Want more reviews without asking in person?

In a free 15-minute call we look at your Google profile and show you the thank-you note customers would get.

Book a free 15-minute call Call (941) 941-9901