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Paperwork & intake

Paperwork done before they walk in.

Paperwork automation sends the right forms before the first visit or job, collects signatures and files the answers where your team needs them, so nobody retypes a clipboard.

Watercolor illustrating paperwork & intake for a Gulf Coast small business

Why it matters

Data entry is the quiet thief of the workday: the clipboard at the front desk, the PDF someone prints and re-types, the signature you forgot to collect. Moving it online and before the visit saves time on both sides of the counter.

How it works

How online paperwork works

  1. We gather your forms

    New customer info, agreements, waivers, checklists, whatever you hand people today.

  2. We turn them into easy online forms

    Phone-friendly, with e-signatures, sent automatically when someone books.

  3. Answers land where they belong

    In your system, a shared folder or an email summary, so nothing gets retyped.

Clinics and service businesses need different things

For clinics

For clinics, intake forms need privacy care: secure storage, the right access, and a vendor that will sign a business associate agreement where required. We’ll go over options during the free checkup.

For trades & home services

For contractors and property managers, it covers estimates, change orders, waivers and job checklists, with photos attached from the job site.

What you get

What’s included

  • Your existing forms rebuilt for phones
  • E-signatures where you need them
  • Automatic sending when someone books
  • Answers filed to your system or folder
  • Reminders for forms that aren’t finished
  • Founding clients get 30-50% off the first few months in exchange for a testimonial.

Price: this is included in the Pro plan at $700/mo. One-time setup is $500-1,500. Founding clients get 30-50% off the first few months in exchange for a testimonial. Pricing details.

Example

How it can work

A new client books a consultation → gets a text with a 3-minute form → signs on their phone → the answers appear in your client folder before they arrive.

Works with what you have

Google Workspace and Microsoft 365 folders, common e-signature tools, and many practice and job-management systems.

Good questions

Paperwork & intake: common questions

How do I automate new-patient paperwork?
Send secure online forms when the appointment is booked, collect signatures on the phone, and file answers into your system automatically. We set that up and check privacy requirements with you first.
Is online intake secure?
It can be, when it uses secure forms, limited access and a vendor who signs a business associate agreement where required. We only recommend tools that meet that bar for clinics.
What if a customer doesn’t fill it out?
They get a friendly reminder, and your team sees who still has forms open the day before.
Can people still use paper?
Of course. Online is the default, but nobody gets turned away for wanting a clipboard.
Do my forms need to change?
Not much. We rebuild what you have, often a bit shorter and clearer.
How long does setup take?
Usually one to two weeks for a typical set of forms, longer if they need to connect to practice software.

Still retyping clipboards?

In a free 15-minute call we look at your forms and tell you which ones can be filled in before people arrive.