Long visits. Small panel. Less admin.
You spend an hour with each patient. The paperwork around that hour shouldn't take another one.
Functional and integrative medicine practices run differently from a high-volume clinic: long appointments, a small patient panel, extensive intake, labs to review, and a protocol that depends on the patient actually following it between visits. Most are cash-pay and most are small — one physician or practitioner and one person at the desk. The repetitive work is intake, scheduling, follow-up, and staying in touch. We take that on so the visit gets your full attention.
What actually eats the day
Intake questionnaires that run to twenty pages
A thorough history is the point of the model. Collecting it on paper, or chasing patients to finish an online form before the visit, is a weekly headache.
Discovery calls that don't get booked
Prospective patients want a short call before committing to a program. Scheduling those by email back-and-forth loses a share of them every month.
Protocol check-ins between visits
A plan only works if the patient follows it for weeks. Without a check-in, the next visit starts with "I stopped after ten days."
Labs and follow-up scheduling
Lab review visits, re-tests at 90 days, program milestones — each one a manual reminder to book, easily missed.
Staying in touch with a small list
A newsletter or seasonal note keeps a small practice top of mind with past patients and referral sources. It's the first thing dropped when the week fills up.
Explaining the model to new patients
"Do you take insurance?" "How is this different?" "What does a program cost?" Asked constantly, answered one email at a time.
What we take off your plate
The repetitive part, handled. Your team stays in the loop on every patient.
Intake completed before the visit
The full questionnaire, consent, and any documents finished from the patient's phone or laptop ahead of time, routed to a private staff channel. You walk into the visit already briefed.
Check-ins and milestone reminders
Protocol check-ins between visits, re-test reminders at the right week, and a nudge to book the follow-up — written with you, replies routed to your team.
Discovery calls that get scheduled
A line that routes calls properly and texts back a booking link when nobody can pick up, so a prospective patient books the call instead of drifting off.
A newsletter you don't have to remember
Seasonal notes, a short article, a reminder about programs — written with you, scheduled ahead, sent to a list you own.
Found for the questions people actually ask
Plain answers to "how is functional medicine different" and "what does it cost," structured so assistants and search engines can point people to you.
Booking that talks to your practice platform
We build online scheduling — discovery calls, new-patient visits, follow-ups — that writes into the platform your practice already runs, so nothing is double-booked or re-keyed. Our most recent build is for chiropractors on ZhealthEHR (live demo available); the same approach is built against your system.
- Practice Better
- Cerbo
- Healthie
- SimplePractice
- Elation
- …and whatever you're running
Names are for orientation — we build to your native booking, not a lookalike calendar on the side.
Answers before you ask.
Our intake is long and specific. Can it really be collected before the visit?
Yes, and it's usually the highest-value thing we build for this kind of practice. Long forms work better on a phone or laptop at home than on a clipboard, and completion rates go up when the reminder text includes the link.
Will patients feel like they're being marketed to?
Check-ins and reminders are written as care, in your voice, and you approve every message. A check-in two weeks into a protocol reads as attention, not marketing — and it's the part patients mention in reviews.
We're cash-pay. Does that change anything?
It makes the discovery call and the plain-language pricing page more important, since patients decide before insurance is ever involved. We build around that.
Ready to spend the hour on the patient?
Tell us what's eating your week and we'll tell you honestly what we'd automate first — and what we'd leave alone.